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    How to report a traceback?

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    Recommendations

    Describe how to reproduce your issue on a standard version. You can get a standard instance on runbot.odoo.com.

    Provide as much detail as you can, this will speed up the resolution process.

    Screencasts or annotated screenshots help a lot for reproducing issues. Produce them easily with these Chrome plugins:

    Odoo Community users don't get access to the support

    Here are some resources that might help you:

    If you encounter an issue with one of the following services, you are welcome to contact our support at apps@odoo.com:

    • Bill Digitalization (OCR)
    • Lead Enrichment, Lead Mining, Visits to Leads
    • Partner Autocomplete
    • SMS Text Message
    • Snailmail

    If you have difficulties setting up Odoo, we recommend to go with Odoo Online (free for one App).
    You will still be able to move to on premise afterwards.

    Start Online. It's free.